# Real Minds AI — Full Reference

Last updated: 2026-06-11

> Melbourne-based AI consulting firm working with Australian SMEs (10–200 staff). We diagnose where systems break — where data doesn't flow, where people fill gaps manually — and fix the plumbing. Then we help teams adopt AI so the gains stick.

## Company Details

- Legal name: Real Minds Artificial Intelligence
- Trading as: Real Minds AI (RMAI)
- Tagline: "wisdom, amplified"
- Website: https://realmindsai.com.au
- Location: Melbourne, Victoria, Australia
- Service area: Australia-wide (remote delivery capability)
- Founded: 2024
- Google Business Rating: 4.9 stars, 23 reviews
- Primary category: AI Consulting

---

## Founders

### Tracy Anthony — Co-Founder & CEO

Solutions architect and business analyst with 35 years across 8+ organisations and 6 industries (utilities, energy, HR, metering, NDIS, technology/IT).

Career progression: Technical Writer → BA → Solutions Architect → Agile Lead → Product Owner → Service Delivery Lead → CEO → AI Founder

Key achievements:
- 3 major enterprise HRIS/payroll implementations (SAP SuccessFactors, S4/Hana) — 5,500 employees, 40,000+ records, <2% payroll error rate
- $20M capital project delivered (AGL energy market deregulation)
- 90-day AI-augmented transformation with 90% ROI at go-live (Carer Solutions, 2025)
- CEO of Australia's first community-owned wind farm (Hepburn Wind, 2010-2014)
- AgilePM Practitioner | PSM I | Cert IV Project Management | Responsible AI certified (IAT)

Specialisms: Systems functionality assessment, data mapping & integrity, integration validation, workflow & lifecycle diagnosis, AI adoption & capability building.

Contact: hello@realmindsai.au | 0480 032 916
LinkedIn: https://www.linkedin.com/in/tracyanthony/

### Dr Dennis Wollersheim — Co-Founder & CTO

PhD Computer Science (La Trobe University). Data scientist and analytics specialist who transforms complex data challenges into actionable insights through advanced AI.

Key achievements:
- 53 peer-reviewed publications
- Principal Analyst, Victoria's COVID-19 data engineering response
- $3M+ research grant funding
- BSW Social Work — brings human perspective to technical work

Contact: hello@realmindsai.au | 0480 032 916
LinkedIn: https://www.linkedin.com/in/dennis-wollersheim/

---

## What We Do

We work with mission-led Australian SMEs — typically 10 to 200 staff, $15M to $100M turnover — in regulation-heavy industries where systems complexity creates operational pain.

We diagnose how organisations actually work: where data flows, where it breaks, where systems don't talk to each other, and where people fill gaps manually. Then we fix the plumbing and help organisations adopt AI into their own operations, so the efficiency gains stick long after we leave.

### Two Sides of the Same Coin

1. **We use AI to transform** — diagnostics, data mapping, and systems work at speed. We use AI as the accelerant to deliver in 90 days what traditionally takes 9 months.
2. **We help clients use AI themselves** — adoption, integration, capability building so they're not dependent on us. Teaching to fish, not selling fish.

### What RMAI Is Not

- Not payroll consultants — we've done payroll implementations (the data architecture, not the tax calculations)
- Not compliance advisors — compliance pressure is a trigger for our work, not the work itself
- Not generic "AI consultants" — AI is the accelerant, not the product. The product is operational transformation plus AI adoption.

---

## Services

The engagement ladder — start small, scale on proof. Every step is scoped and priced before you commit; most clients begin with a free conversation, prove one workflow with a working session and a pilot build, then scale what works.

**Start here** — low-risk ways to see what AI does to your week before committing to a build.

### Initial conversation
Free, no obligation. A first conversation about where the work piles up and whether AI can move it.

### AI Starter Session
$400 + GST. Two short 1:1 sessions with a principal (Dr Dennis Wollersheim or Tracy Anthony), three hours total. We find your first AI win and build it with you — you leave with a branded roadmap and something working, not a proposal. No quotes, no decks: this is the product, $400 upfront.

**Build your first win.**

### AI Working Session
$4,500. A fixed-price working session with your key team in the room. We map which workflows AI can move now versus which need a process fix first — and you leave with a scoped, costed first build, the fee credited against it if you proceed.

### Operations Assessment
From $8,000 AUD, scoped. A deeper diagnostic than the working session: before any build, we map where your data flows and where it doesn't, where manual work fills the gaps, and which interventions pay back first. Typical engagement 1-2 weeks. Output: a costed, sequenced build plan you can act on with or without us.

### Pilot build
$10k–$60k AUD, by complexity. One grounded, working build delivered in 3-6 weeks, with your team taught to run it — we build for independence, not dependency.

**Scale what works** — once the first build is proven, widen it: more knowledge, more workflows, ongoing support.

### Private RAG over your library
$10k–$60k AUD, by complexity. Cited, searchable knowledge over your own documents and library.

### Embedded retainer
From $500 per month, scoped. Once the first build is live: ongoing tuning, new skins (the same pattern applied to your next workflow), rule-set versioning where the rules change, and staff enablement so the gains stick.

**Go all in** — when the whole operation needs rebuilding, not one workflow but the way work moves end to end.

### 90-day transformation ("90 Days Not 9 Months")
Scoped per project. End to end: we diagnose where your systems break, fix the plumbing (data flows, integrations, process automation), and build AI into the actual operation. The same diagnosis a consultancy takes nine months to deliver, in 90 days. Output: a working operation your team walks into on day one, with measurable ROI.

### Hands-on workshops
Half-day and full-day formats for teams. Hands-on sessions that teach your team to use AI in their daily work — practical, grounded in your own tasks, not generic theory. Pairs with any build to make adoption stick.

---

## Training & Courses

Catalogue: https://realmindsai.com.au/ai-training/

### Public open classes
3.5-hour live sessions, max 12 people. Per-seat pricing is not published — enquire for a quote and cohort dates. 90-minute taster sessions also available.

- **CC01 — Claude Code Foundations.** Install Claude Code, connect it to your databases and APIs, and build real automated workflows. For developers, analysts, and technical builders. Presenter: Dr Dennis Wollersheim.
- **CC02 — Building Business Apps with Claude Code.** Build your first real business app — booking flows, client databases, dashboards — without writing code yourself.
- **CC03 — Claude Code for Data & Research.** Turn data questions into answers: CSV/JSON/database work, cleaning, analysis, and literature-review workflows through conversation.
- **CC04 — Claude for Business Operations.** Five AI workflows for ops, admin, and PM work — document drafting, meeting prep, stakeholder communication.
- **CC06 — Building AI Agents.** Full-day session (6.5 hours) on agent architecture, MCP, and production considerations.

### 1:1 cowork sessions
90 minutes. From $399 + GST per session.

- **CC08 — Cowork Solo Session with Dennis.** Bring a technical problem, leave with the working artefact.
- **CC09 — Cowork Solo Session with Tracy.** A working session on the AI question that matters in your business.

### Team training
Delivered on your stack, your data, your pain points. From $3,500 + GST (half-day, online, one presenter); full-day and 2-day intensive formats quoted on enquiry.

- **CC05 — Strategic Planning with AI** — make smart AI decisions for your organisation.
- **CC10 — Team Training: Claude Code Foundations** — for dev and data teams, adapted to your codebase.
- **CC11 — Team Training: Building Business Apps** — build the internal tools your team actually needs.
- **CC12 — Team Training: Claude Code for Data & Research** — against your real datasets.
- **CC13 — Team Training: Claude for Business Operations** — for ops, admin, and PM teams.
- **CC15 — Team Training: Building AI Agents** — production agent architecture for engineering teams.

---

## Named Methodologies

### The Spaces Between Things
Tracy's diagnostic methodology. Organisations don't break down inside systems — they break down in the spaces between them. Where data doesn't flow. Where humans manually carry context between tools like translators between systems that refuse to speak to each other. We find those spaces and fix them.

### 90 Days Not 9 Months
Our delivery philosophy. Traditional enterprise transformation takes 9-18 months and costs six figures before you see results. We deliver in 90 days because AI lets us do the diagnostic, mapping, and implementation work at speeds that weren't possible before.

### Plumbing Before AI
Fix data flows before layering on AI. If your data doesn't move cleanly between systems, adding AI makes the mess faster, not better. We always fix the plumbing first — data quality, integration points, process flows — then layer AI on top of clean foundations.

### The RMAI AI Readiness Framework
A structured assessment framework mapped to RMAI's Business Analyser tool. Evaluates organisational readiness across data maturity, process automation, team capability, and strategic alignment. Produces a scored matrix with specific intervention recommendations.

---

## Industries

### NDIS & Disability Services
Regulation-heavy, high-compliance environments where data integrity is critical. RMAI's Carer Solutions case study is the reference engagement — 47 spreadsheets consolidated, 400,000 files analysed, 90% ROI at go-live.

### Aged Care & Community Care
Similar compliance pressures to NDIS. Workforce management, client record systems, funding body reporting, quality standards.

### Not-for-Profits
Mission-led organisations with limited technology budgets but complex operational requirements. RMAI's pricing and approach is designed for this market.

### Public Health & Research
Dennis's domain. COVID-19 response experience, research data management, ethics-aware AI deployment.

### Financial Services
Operational complexity, regulatory data requirements, award interpretation, compliance automation.

### Construction & Infrastructure
Workforce systems, award interpretation, project management data, safety compliance.

### Government & Quasi-Government
Data governance, citizen service systems, cross-agency integration, policy compliance.

---

## Case Studies

### Carer Solutions — 90-Day AI-Augmented Transformation (2025)

**Industry:** NDIS & Disability Services
**Organisation size:** ~50 staff
**Challenge:** 47 spreadsheets tracking everything from compliance to rostering. Systems that didn't talk to each other. Manual workarounds everywhere. COO spending hours on tasks that should take minutes.

**What we did:**
- Full systems diagnostic — mapped every data flow, every manual workaround, every spreadsheet
- Analysed 400,000 files to understand the real state of operations
- Consolidated data flows and fixed the plumbing between systems
- Layered AI automation where it delivered genuine value
- Delivered in 90 days with measurable results at go-live

**Results:**
- 90% ROI at go-live
- 400,000 files analysed and organised
- Manual compliance tracking eliminated
- COO's weekly admin reduced from hours to minutes

**Testimonials:**
- "For a business this size, this is exactly how a transformation should be done. A textbook example of getting it right." — Peter Lochert, Strategic Advisor
- "Everyone's raving about it." — COO, Carer Solutions

---

### RMIT School of Psychology — Methodology-First AI Training (2026)

- Client: RMIT University, School of Psychology
- URL: https://realmindsai.com.au/case-studies/rmit-psychology/
- Engagement: 8 domain-specific, methodology-first AI training workshops — 31 academics, 28 contact hours over 8 weeks, ~180 person-hours. Investment $12,800.
- Outcomes: a recurring data-extraction task cut from ~8 months to ~20 minutes; a 500-paper screen completed with zero citation errors (demonstrated against ~20% baseline error rates); 195%+ conservative first-year ROI against the RMAI fee.
- Method: the "ResearchOps Loop" — Ingest → Structure → Transform → Verify → Ship.
- Quote: "I never thought before these workshops of using it that way." — Russell Conduit, Associate Dean (Psychology), RMIT.
- Note: published with client approval; full documentation and evidence available on request.

---

### Perfection Services — Rapid App Build, Trades & Field Services (2026)

- Client: Perfection Services — cleaning, carpet/tile, handyman & forensic recovery. 10+ staff servicing Bacchus Marsh and Melbourne's west.
- URL: https://realmindsai.com.au/case-studies/perfection-services/
- Challenge: owner Paul Harrip was running four divisions, doing fortnightly payroll by hand — collecting hours from staff, calculating award rates, break deductions, and overtime manually — while still on the tools every day.
- What we did: diagnosed the real problem (not the obvious one). The initial plan was a scheduling-to-accounting systems integration; mid-engagement we pivoted the same day to a standalone mobile timesheet app staff could actually use. Shipped v1 the day of the pivot, then iterated in production — five versions in 7 days.
- Result: automated timesheet with built-in award rules (breaks, overtime, shift premiums). Staff submit in under 60 seconds; fortnightly payroll summary ready in one click. Writes to a Google Sheet — no new systems, no licences, no IT department required.
- Quote: "They actually listened. The first plan made sense on paper, but it wasn't going to work for how we operate. They changed direction the same day and built something my guys actually use." — Paul Harrip, Owner, Perfection Services.
- Note: published with client approval.


## FAQ

### General

**Q: What does Real Minds AI do?**
A: We diagnose where organisations' systems break down — where data doesn't flow, where people fill gaps manually — and fix the plumbing. Then we help teams adopt AI so the efficiency gains stick. We work with Australian SMEs in regulation-heavy industries.

**Q: Where is Real Minds AI based?**
A: Melbourne, Victoria, Australia. We deliver services Australia-wide with remote capability.

**Q: What size businesses does RMAI work with?**
A: Typically 10 to 200 staff, $15M to $100M turnover. Mission-led organisations in regulation-heavy industries where systems complexity creates operational pain.

**Q: What industries does RMAI specialise in?**
A: NDIS & disability services, aged care, not-for-profits, public health & research, financial services, construction & infrastructure, and government.

### Services

**Q: How is RMAI different from other AI consultants?**
A: We don't sell AI hype. AI is the accelerant, not the product. The product is operational transformation plus AI adoption. We fix the plumbing first (data flows, integrations, processes), then layer AI where it genuinely helps. And we deliver in 90 days, not 9 months.

**Q: What does "the spaces between things" mean?**
A: Organisations don't break down inside their systems — they break down in the gaps between them. Where data doesn't flow automatically. Where humans manually carry context between tools. Where integrations were promised but never delivered. We find and fix those spaces.

**Q: What does a typical engagement look like?**
A: It depends on the situation. Most clients start with an AI Starter Session (two 1:1 sessions, 3 hours) or an AI Working Session, then move to an Operations Assessment (1-2 weeks) and a pilot build (3-6 weeks). A full 90-day transformation runs end to end across the quarter. We start by understanding your specific situation before recommending an approach.

**Q: Do you replace our existing systems?**
A: Almost never. We work with what you have. We fix how data flows between your existing systems, eliminate manual workarounds, and layer AI where it adds value. Rip-and-replace is expensive and risky — we avoid it.

**Q: What does "90 days not 9 months" mean?**
A: Traditional enterprise transformation takes 9-18 months. We use AI as the accelerant to deliver in 90 days. Not a roadmap or framework — a working, transformed system with measurable results.

**Q: Do you offer AI training?**
A: Yes. We run hands-on workshops and provide ongoing support to help teams use AI in their daily work. Not theoretical — practical skills applied to real business problems.

### Pricing & Engagement

**Q: How much does RMAI charge?**
A: It depends on the scope. We offer a $400 + GST AI Starter Session as an entry point — two 1:1 sessions and you leave with a branded roadmap and something working. The $4,500 AI Working Session maps which workflows AI can move now, with the fee credited if you proceed to a build. From there: an Operations Assessment (from $8,000 AUD, scoped), a pilot build ($10k–$60k AUD by complexity), and an embedded retainer (from $500/month). Full 90-day transformations are scoped per project. Contact us for a conversation about your specific situation.

**Q: Is there a free initial consultation?**
A: Yes. We always start with a conversation to understand your situation before recommending anything. No obligation.

### Technical

**Q: What AI tools does RMAI use?**
A: We're tool-agnostic — we use whatever works best for the situation. Our stack includes Claude (Anthropic), GPT (OpenAI), and various specialised tools depending on the use case. We're not loyal to any vendor; we're loyal to results.

**Q: Does RMAI handle data responsibly?**
A: Yes. Tracy is Responsible AI certified (IAT). Dennis brings research ethics experience from academia and the COVID-19 response. We follow Australian Privacy Principles and ensure data handling meets or exceeds regulatory requirements for each industry we work in.

---

## AI Applications by Industry

Working, sector-specific AI application demos. Each is a dramatised demo built on real Australian industry workflows; a human approves every output. URL pattern: https://realmindsai.com.au/industries/<sector>/<slug>/

### Accounting
- [BAS Evidence & GST Review](https://realmindsai.com.au/industries/accounting/bas-gst-review/): "Cross-checks each transaction's GST code against the supporting tax invoice and your coding rules, so the BAS agent reviews flagged exceptions instead of eyeballing the whole ledger before lodgement."
- [Bank-Feed Coding Assistant](https://realmindsai.com.au/industries/accounting/bank-feed-coder/): "Drafts the account and GST code for each bank-feed line from your chart of accounts, coding rules and payee history — so the bookkeeper confirms and handles the genuine exceptions, not the 80% that repeat."
- [FBT Return Prep Assistant](https://realmindsai.com.au/industries/accounting/fbt-return-prep/): "Scans the year's expense, vehicle and entertainment records to surface and classify potential fringe benefits, draft taxable values, and flag missing declarations and logbooks — so the agent reviews a structured draft instead of hunting benefits across the ledger."
- [Management Report Drafting Assistant](https://realmindsai.com.au/industries/accounting/management-report-drafter/): "Drafts plain-English commentary from the client's management accounts — variances, trends, ratios, cashflow movements — with every statement tied to the figure behind it, so the advisor edits insight rather than building the report."
- [SMSF Workpaper & Compliance Pre-Check](https://realmindsai.com.au/industries/accounting/smsf-workpaper-checker/): "Checks each SMSF file for complete workpapers and the common contravention indicators — caps, in-house assets, related-party dealings, year-end market valuations — so the administrator fixes gaps before the file reaches the independent auditor."

### Aged Care
- [Care Policy AskMe](https://realmindsai.com.au/industries/aged-care/care-policy-askme/): "Answers a carer's policy or procedure question at the point of care from your own approved library — quoting the section, naming the document and version, and saying so when the answer isn't there."
- [Care Policy Concierge](https://realmindsai.com.au/industries/aged-care/care-policy-concierge/): "Answer staff \"what does our policy say?\" questions from your approved document library — with the clause cited, and a refusal when the answer isn't there."
- [Care-Plan First-Drafter](https://realmindsai.com.au/industries/aged-care/care-plan-drafter/): Turns the RN handover and clinical attachments into a first-draft care-plan update, with every line traced to its source, so the registered nurse spends minutes checking instead of an hour compiling.
- [SIRS Incident Triage Assistant](https://realmindsai.com.au/industries/aged-care/sirs-incident-triage/): Reads each incident note against the eight reportable-incident categories, surfaces the likely category, priority and notification deadline, and drafts the notice for a clinician to approve — so a night-shift under-call doesn't quietly blow the 24-hour window.
- [Shift Handover Summariser](https://realmindsai.com.au/industries/aged-care/shift-handover-summariser/): Turns a shift's scattered progress and incident notes into a one-page ISBAR-structured handover — vitals, meds, intake, mobility, falls, mood — with the source note quoted on every line and clinical risks flagged for the RN.

### Agriculture & Primary Industry
- [Audit-Pack Assembler](https://realmindsai.com.au/industries/agri/audit-pack-assembler/): Watches the folders where spray diaries, water tests, and training certificates land, flags anything missing or expired, and assembles a Freshcare- or HARPS-ready evidence pack against the standard's checklist.
- [PALM Piece-Rate Validator](https://realmindsai.com.au/industries/agri/palm-piece-rate-validator/): Takes harvest hours and units picked, calculates piece-rate earnings, checks them against the Horticulture Award minimum, and flags any picker owed a top-up before the run reaches payroll — with an audit-ready summary.
- [PaddockPro](https://realmindsai.com.au/industries/agri/paddockpro/): Answers ~60% of member helpline calls without escalation, with every answer traceable to a source document.
- [Spray-Diary Formatter](https://realmindsai.com.au/industries/agri/spray-diary-formatter/): Turns informal field spray notes into a structured, APVMA-compliant chemical-application log — date, block, product, batch, rate, wind, operator, withholding period — quoting the source note and flagging any gap rather than inferring it.
- [Weighbridge-to-Ledger Reconciler](https://realmindsai.com.au/industries/agri/weighbridge-reconciler/): Reads weighbridge dockets, matches each against the grower contract, and drafts the invoice in Xero or MYOB — flagging missing tares, over-GVM loads, and price mismatches for a person to clear.

### Automotive
- [Missed-Call Rescue & Booking Agent](https://realmindsai.com.au/industries/automotive/missed-call-booking-agent/): Answers or texts back missed service calls in seconds, captures the vehicle and issue, offers real open slots, and writes the booking into the scheduler — routing anything ambiguous to an advisor instead of confirming on its own.
- [Parts-Invoice Reconciler](https://realmindsai.com.au/industries/automotive/parts-invoice-reconciler/): Matches each vendor parts invoice against the repair order and core-return log, flags price variances, missing credits and uncredited cores, and routes the exceptions for a person to clear — never adjusting the ledger itself.
- [Service-Knowledge Concierge](https://realmindsai.com.au/industries/automotive/service-knowledge-concierge/): Answers a technician or advisor's question from your own repair manuals, SOPs and right-to-repair data, with a citation for every answer — and says so when the answer isn't in the library rather than guessing.
- [Warranty-Claim Drafter](https://realmindsai.com.au/industries/automotive/warranty-claim-drafter/): Reads the repair order and technician notes, drafts the OEM warranty claim with failure, defect and labour codes, and flags missing information — for a warranty clerk to check and submit.

### Civic & Government
- [Consultation Submission Drafter](https://realmindsai.com.au/industries/civic-gov/consultation-submission-drafter/): Turns a council or agency consultation notice plus your own prior submissions, policy positions and meeting resolutions into a structured, fully cited first draft — mapping each consultation question to a recorded position and flagging anything unrecorded for an officer to decide.
- [Council Enquiry Assistant](https://realmindsai.com.au/industries/civic-gov/council-enquiry-assistant/): A 24/7 first responder for routine rates, waste, and permit enquiries that answers from the council's own published information with citations, and hands the complex or vulnerable cases to staff with the full context attached.
- [FOI Triage Logger](https://realmindsai.com.au/industries/civic-gov/foi-triage-logger/): Reads each inbound Freedom of Information request, extracts the reference, applicant, date and scope, routes it to the owning department and starts the 30-day statutory clock, then flags requests touching third-party personal affairs for exemption review before the officer signs anything.
- [Policy Precedent Finder](https://realmindsai.com.au/industries/civic-gov/policy-precedent-finder/): "Ask \"what is our position on this, and who can sign it off?\" and get a plain-language answer cited to the exact delegation clause and prior decision — so the knowledge that walks out when a long-serving officer leaves stays on the record."

### Construction
- [Photo to Progress Report](https://realmindsai.com.au/industries/construction/photo-to-report/): Dramatised Photo to Progress Report demo for construction (fake data) — shows the pattern; a person approves each output.- [Project Knowledge Assistant](https://realmindsai.com.au/industries/construction/project-knowledge-assistant/): "Ask a question and get the answer straight from the firm's own specs, head contract, ITPs, and standards — with the source passage, a link, and a confidence flag — instead of interrupting whoever last touched the file."
- [Quote from Architectural Plans](https://realmindsai.com.au/industries/construction/quote-from-plans/): Dramatised Quote from Architectural Plans demo for construction (fake data) — shows the pattern; a person approves each output.
- [RFI Triage Desk](https://realmindsai.com.au/industries/construction/rfi-triage-desk/): Reads each incoming RFI, finds the relevant spec and drawing, drafts a first-pass answer with source links, flags duplicates and overdue items, and routes it to the right person — who reviews and approves before anything goes back.
- [Tender Compliance Matrix Builder](https://realmindsai.com.au/industries/construction/tender-compliance-matrix/): Turns a document-heavy tender pack into a clause-by-clause compliance matrix — requirement, source clause and page, owner, evidence required, and the risk if it is missed — so the bid/no-bid call is made with the whole picture, not a partial read under deadline.
- [Variation Claim Builder](https://realmindsai.com.au/industries/construction/variation-claim/): Turns the scattered trail behind a variation — the email, the site diary note, the photo, the text, the sub's invoice — into a dated, evidence-linked claim with a costed build-up, ready for a person to check and approve.

### Education Administration
- [Compliance Evidence Assembler](https://realmindsai.com.au/industries/edu-admin/compliance-evidence-assembler/): Drafts an ASQA/AVETMISS-style evidence pack against the regulator's template from records kept current, flagging every gap — so audit prep is review-and-sign-off, not a weekend of hunting.
- [Enrolment Nudge Drafter](https://realmindsai.com.au/industries/edu-admin/enrolment-nudge-drafter/): Spots admitted students stuck between offer and start and drafts warm, personalised reminders for each outstanding step — for staff to approve and send, targeting the "summer melt" that quietly loses tuition.
- [Student Enquiry Concierge](https://realmindsai.com.au/industries/edu-admin/student-enquiry-concierge/): Answers routine student and parent questions — deadlines, fees, entry requirements — from your own policies and FAQs, citing the document and version, and escalating anything it can't ground to a named team.
- [Transcript & Credit Evaluator](https://realmindsai.com.au/industries/edu-admin/transcript-credit-evaluator/): Reads prior-study transcripts, extracts course, grade and credit line by line, and proposes credit equivalencies against your unit list — for a registrar to confirm, not the machine to finalise.

### Feedlots
- [Carcase Grid-Feedback Explainer](https://realmindsai.com.au/industries/feedlot/grid-feedback-explainer/): Reads the processor's MSA carcase grid-feedback sheet for a consignment and flags, carcase by carcase, where premium was lost and the likely cause — so the manager knows what to change next cycle.
- [Chute-Side Drug Withdrawal Tracker](https://realmindsai.com.au/industries/feedlot/withdrawal-tracker/): As each animal's NLIS tag is scanned at the chute, it pulls the treatment history, auto-calculates the binding ESI/WHP clearance, and shows an unmissable SHIP / DO NOT SHIP verdict with the clearing date and binding product — so no animal still under withholding is loaded for slaughter.
- [Closeout & Cost-of-Gain Summariser](https://realmindsai.com.au/industries/feedlot/closeout-summariser/): From a pen's feed, weight, treatment and market data it drafts a plain-English closeout — cost of gain, ADG, feed conversion, days on feed and margin — with an exit-timing recommendation, for the owner or business manager to approve before it goes out.
- [Feed Shrinkage & Silage Auditor](https://realmindsai.com.au/industries/feedlot/feed-shrinkage-auditor/): Reconciles commodity purchased against delivered-to-bunk against fed, finds the shrink gap, and ranks it into the dollar loss sources — mill scale drift, commodity-bay weather, silage face spoilage, over-mixing — each with a one-line fix for the manager or nutritionist to own.
- [NFAS Audit Evidence Hub](https://realmindsai.com.au/industries/feedlot/audit-evidence-assembler/): Continuously assembles your NFAS accreditation evidence — SOPs, treatment and HGP records, CVDs and ration records, NLIS movements, environmental monitoring — into a time-stamped, audit-ready pack and flags the gaps against the Modules and Elements before the annual audit arrives.
- [Off-Feed Event Diagnostic](https://realmindsai.com.au/industries/feedlot/off-feed-diagnostic/): When a pen's feed intake drops two days running, it weighs the recent ration step-up, heat load, water and treatment history into a ranked list of likely causes — each with a confidence and a next step for the crew — so the manager or nutritionist decides and acts before the drop becomes acidosis or a missed BRD pull.

### Food & Beverage
- [Batch Traceability &amp; Recall Simulator](https://realmindsai.com.au/industries/food-bev/batch-traceability/): Dramatised Batch Traceability &amp; Recall Simulator demo for food-bev (fake data) — shows the pattern; a person approves each output.- [Label Compliance Checker](https://realmindsai.com.au/industries/food-bev/label-compliance/): Dramatised Label Compliance Checker demo for food-bev (fake data) — shows the pattern; a person approves each output.
- [Order Inbox Drafter](https://realmindsai.com.au/industries/food-bev/order-inbox-drafter/): Reads orders arriving by email, PDF, voicemail, and text, extracts the line items, matches each to your SKU master, and produces a structured draft sales order — flagging anything ambiguous for a person to approve, never posting an order on its own.- [Recall War Room](https://realmindsai.com.au/industries/food-bev/recall-war-room/): Dramatised Recall War Room demo for food-bev (fake data) — shows the pattern; a person approves each output.
- [Spec & Allergen Concierge](https://realmindsai.com.au/industries/food-bev/spec-allergen-concierge/): Answers spec, allergen, and COA questions from your approved documents only, quoting the source document and section on every line — and refusing to answer when the approved pack is incomplete, so customer service and sales stop waiting on one experienced person.

### HR & Payroll
- [Award Rate Checker](https://realmindsai.com.au/industries/hr-payroll/award-rate-checker/): Reconciles every payslip line against the modern award before the pay run leaves, so an underpaid weekend penalty or missed allowance gets caught — and corrected — before it becomes a wage-theft exposure.
- [STP Phase 2 Category Auditor](https://realmindsai.com.au/industries/hr-payroll/stp-phase2-auditor/): Audits pay-category mappings against ATO STP Phase 2 income types and flags generic or high-risk codes before lodgement — heading off correction events and audits.
- [Tier-1 HR Query Assistant](https://realmindsai.com.au/industries/hr-payroll/hr-policy-assistant/): Answers staff leave, pay and policy questions from your own handbook, enterprise agreement and awards — quotes the clause it relied on, and routes anything not in the documents to a person.
- [Timesheet-to-Payroll Reconciler](https://realmindsai.com.au/industries/hr-payroll/timesheet-reconciler/): Pulls approved hours into the pay run and flags overtime spikes, missing breaks and absent clock-offs for review — turning a two-day reconcile into an hour.

### Healthcare & Disability
- [Clinic Policy Concierge](https://realmindsai.com.au/industries/healthcare/clinic-policy-concierge/): "Staff ask about an SOP, a payer rule, a consent requirement or a care protocol and get a short answer that quotes the exact section it came from — and says \"not in your documents\" instead of guessing."
- [Clinical Note Generator](https://realmindsai.com.au/industries/healthcare/clinical-note/): Turn the consultation you just had into a structured SOAP note before the next patient walks in — drafted from the audio, reviewed and signed off by the clinician.
- [Complaint Response Agent](https://realmindsai.com.au/industries/healthcare/complaint-response/): Triages every patient complaint the moment it lands, flags the clinical-safety ones, and drafts a policy-grounded acknowledgement for staff to approve.
- [Denial Appeal Drafter](https://realmindsai.com.au/industries/healthcare/denial-appeal-drafter/): Reads the denial reason code and the chart, drafts an evidence-based appeal letter citing the relevant payer rule, and lists the documentation gaps that weaken the case.
- [MBS Coding Assistant](https://realmindsai.com.au/industries/healthcare/mbs-coding/): Dramatised MBS Coding Assistant demo for healthcare (fake data) — shows the pattern; a person approves each output.
- [No-Show Predictor](https://realmindsai.com.au/industries/healthcare/noshow-predictor/): Dramatised No-Show Predictor demo for healthcare (fake data) — shows the pattern; a person approves each output.
- [Patient-Message Triage Copilot](https://realmindsai.com.au/industries/healthcare/message-triage-copilot/): Sorts the patient inbox before it reaches a clinician — classifies each portal or email message, scores urgency, routes it to the right queue, and drafts a holding reply for staff to approve, while escalating anything that reads clinically urgent instead of answering it.
- [Plan Reassessment Drafter](https://realmindsai.com.au/industries/healthcare/plan-review-drafter/): Turns a participant's file into a first-draft plan reassessment report your coordinator edits down, instead of starting from a blank page.
- [Prior-Auth Compiler](https://realmindsai.com.au/industries/healthcare/prior-auth-compiler/): Maps the chart against payer criteria, drafts the prior-auth packet with an inline citation on every match, and flags the gaps — clinician approves before submission.

### Higher Education
- [At-Risk Early Alert](https://realmindsai.com.au/industries/higher-ed/at-risk-early-alert/): Pulls LMS, attendance and assessment signals into one view, flags students showing early-warning patterns by week 2, and tells the advisor which signal drove each flag — a person decides who to contact.
- [Course-Eval Theme Analyser](https://realmindsai.com.au/industries/higher-ed/course-eval-theme-analyser/): Turns thousands of open-ended course-evaluation comments into themes with counts and verbatim quotes, separating strengths from friction — and marks any thin theme as low-confidence rather than overstating it.
- [Marking Feedback Drafter](https://realmindsai.com.au/industries/higher-ed/marking-feedback-drafter/): Drafts criterion-by-criterion feedback and a provisional mark against your own rubric, quotes the rubric wording behind each point, and hands the academic a reviewable draft — never a final grade.
- [Student Query Concierge](https://realmindsai.com.au/industries/higher-ed/student-query-concierge/): Answers routine student questions on deadlines, enrolment, fees and policy from your own handbook 24/7 — quoting the section and date, and escalating to a person when the answer isn't there.

### Logistics & Transport
- [Carrier-Invoice Reconciler](https://realmindsai.com.au/industries/logistics/carrier-invoice-reconciler/): Extracts every line on a carrier invoice, matches it against the contracted rate card — fuel levies, zone pricing, weight breaks — and flags overcharges with a draft dispute attached, holding each exception for a person to clear. It never approves or pays an invoice on its own.
- [CoR-Evidence Monitor](https://realmindsai.com.au/industries/logistics/cor-evidence-monitor/): Watches the driver logs, telematics, and maintenance records where Chain of Responsibility evidence lands, flags a fatigue, mass, or work-hour breach before an inspection finds it, and assembles an audit-ready evidence pack against the Heavy Vehicle National Law — surfacing exceptions for the compliance manager, never signing off on its own.
- [POD Reconciliation](https://realmindsai.com.au/industries/logistics/pod-reconciliation/): Dramatised POD Reconciliation demo for logistics (fake data) — shows the pattern; a person approves each output.- [Shipment-Status Responder](https://realmindsai.com.au/industries/logistics/shipment-status-responder/): Reads inbound "where is my order?" enquiries, pulls the current milestone and ETA from your TMS and carrier feeds, and drafts a cited reply for a person to approve — escalating any delayed or unavailable shipment instead of inventing a time. It never sends on its own.

### Manufacturing
- [Order Intake Sorter](https://realmindsai.com.au/industries/manufacturing/order-intake-sorter/): Reads inbound customer orders arriving as email text and varied PDFs, extracts them into ERP-ready fields, and flags any mismatch against your item master — landing a clean, reviewable record instead of a re-keyed one.
- [Quote from Engineering Drawings](https://realmindsai.com.au/industries/manufacturing/quote-from-drawings/): Dramatised Quote from Engineering Drawings demo for manufacturing (fake data) — shows the pattern; a person approves each output.
- [RFQ-to-Quote Copilot](https://realmindsai.com.au/industries/manufacturing/rfq-copilot/): Dramatised RFQ-to-Quote Copilot demo for manufacturing (fake data) — shows the pattern; a person approves each output.- [Shop-Floor SOP Copilot](https://realmindsai.com.au/industries/manufacturing/shop-floor-sop-copilot/): Answers shop-floor SOP, machine-setup and troubleshooting questions from your own approved manuals, work instructions and fault history — citing the source document and section on every step, and refusing when the documents don't cover it, so new starters stop queueing for the one veteran fitter.
- [Supplier-Invoice Reconciler](https://realmindsai.com.au/industries/manufacturing/supplier-invoice-reconciler/): Matches each supplier invoice against its purchase order and goods-receipt note, flags price variances, quantity mismatches, and missing credits, and routes the exceptions for a person to clear — never posting to the ledger itself.

### NDIS & Disability
- [NDIS Plan Dashboard](https://realmindsai.com.au/industries/ndis/plan-dashboard/): Catches NDIS funding that would otherwise expire unspent — and leaves every spending decision with a person.
- [NDIS Progress Note to Claim](https://realmindsai.com.au/industries/ndis/note-to-claim/): Turn a support worker's session note into a draft NDIS claim — the right support item, the matching plan goals, and the compliance checks already done, for a person to approve.- [NDIS Service Agreement Generator](https://realmindsai.com.au/industries/ndis/service-agreement/): Draft a participant service agreement from the plan and the current price limits in minutes — every rate, support item and cancellation term in place before a coordinator signs off.- [Reportable-Incident Signal Triage](https://realmindsai.com.au/industries/ndis/reportable-incident-signal-triage/): Reads the daily progress-note flow, quotes the plain-language wording that looks like a possible reportable incident, rates its confidence, and routes it to your Approver against the 24-hour clock — flagging, never lodging.
- [Support-Coordination Report Drafter](https://realmindsai.com.au/industries/ndis/support-coordination-report-drafter/): Turns weeks of scattered case notes and provider service logs into a draft progress report mapped to the participant's plan goals, with the source note cited behind every claim — the coordinator reviews and signs.

### Not-for-Profit
- [Case-Note Impact Synthesiser](https://realmindsai.com.au/industries/nfp/case-note-impact-synthesiser/): "Reads a de-identified case note against your own outcomes framework and drafts the structured entry — Star scores, goal progress, risk flags — with every value traced to its source, so a program manager reviews in an hour instead of retyping notes into report fields for days."
- [First-Gift Welcome Drafter](https://realmindsai.com.au/industries/nfp/first-gift-welcome-drafter/): Spots first-time donors who haven't been thanked, drafts a warm, personalised welcome sequence tied to the program they actually gave to, and queues it for staff to approve and send — targeting the sector's weakest metric, first-year donor retention.
- [Restricted-Fund Reconciler](https://realmindsai.com.au/industries/nfp/restricted-fund-reconciler/): Matches program spending lines against each restricted grant's approved categories and budget, flags every line that doesn't map or that overspends, and hands finance an exceptions list to decide on — turning a manual cross-match into a short review.
- [Supporter Inquiry Triage](https://realmindsai.com.au/industries/nfp/supporter-inquiry-triage/): Reads each enquiry in a shared inbox, classifies intent and urgency, routes it to the right team, and drafts a values-aligned reply for staff to approve — so urgent requests surface first instead of waiting days behind routine ones.

### Professional Services
- [Contract Clause Review](https://realmindsai.com.au/industries/profsvc/contract-review/): First-pass triage of an inbound contract against your firm's playbook — every clause classified, the risky ones flagged with a suggested redline, before a lawyer opens the document.
- [Engagement Intake & Routing Desk](https://realmindsai.com.au/industries/profsvc/engagement-intake-router/): Reads each inbound enquiry, extracts the client and matter details, classifies the request, runs a conflict check, drafts a holding reply, and routes it to the right team — for a person to review before anything is sent.
- [Evidence Chronology Builder](https://realmindsai.com.au/industries/profsvc/chronology/): Turn a pile of 50+ emails, contracts, invoices and file notes into a dated, source-linked chronology your lawyer can actually rely on — in an afternoon, not a fortnight.- [Inbox Triage](https://realmindsai.com.au/industries/profsvc/inbox-triage/): Turns a chaotic shared inbox into a sorted, urgency-ranked queue with drafted replies — so the morning starts with the work, not the sorting.
- [Precedent & Knowledge Finder](https://realmindsai.com.au/industries/profsvc/precedent-knowledge-finder/): A fee-earner asks a question in plain language and gets the answer from your own precedents, advice, policies and matter files — with the exact document, version and clause quoted, and an honest "not on file" when it isn't there.
- [Scope & Billing Guardian](https://realmindsai.com.au/industries/profsvc/scope-billing-guardian/): Reviews each draft invoice against the engagement letter scope and agreed rate card before it goes out — flagging out-of-scope work, rate variances and non-billable time, and drafting the adjustment note for the engagement owner to clear.
- [Tax Return Prep from Source Documents](https://realmindsai.com.au/industries/profsvc/tax-return/): Turn a shoebox of client receipts, bank statements and income statements into a categorised, source-linked deduction schedule the agent can review in minutes — not an evening of data entry.

### Retail & Hospitality
- [Booking & Phone Agent](https://realmindsai.com.au/industries/retail-hospo/booking-phone-agent/): Answers calls 24/7, takes and confirms bookings from your own availability and menu information, sends reminders to cut no-shows, and routes anything complex or sensitive to a person with the call context attached. It works from your approved information and escalates rather than guessing.
- [Demand-Led Prep & Order Planner](https://realmindsai.com.au/industries/retail-hospo/demand-led-prep-planner/): Builds next week's prep and ordering plan from your POS sales history, the bookings calendar, and forecast weather and events, recommends quantities line by line with the reasoning, and flags any line where history is too thin to be confident. The operator reviews and approves every order.
- [Demand-Matched Roster Builder](https://realmindsai.com.au/industries/retail-hospo/demand-matched-roster-builder/): A draft weekly roster matched to your forecast demand and held inside the labour budget, with every shift checked against the Restaurant Award and anything risky flagged for the manager to fix before sign-off.
- [Menu Engineering Dashboard](https://realmindsai.com.au/industries/retail-hospo/menu-engineering/): Dramatised Menu Engineering Dashboard demo for retail-hospo (fake data) — shows the pattern; a person approves each output.
- [Review-Response Drafter](https://realmindsai.com.au/industries/retail-hospo/review-response-drafter/): Reads new reviews across Google, the delivery apps, and the booking sites, drafts an on-brand reply matched to the rating that quotes the detail the reviewer mentioned, and flags anything about food safety, illness, or staff for the manager. It drafts for approval and never posts on its own.
- [Visual Product Search](https://realmindsai.com.au/industries/retail-hospo/visual-search/): Dramatised Visual Product Search demo for retail-hospo (fake data) — shows the pattern; a person approves each output.

## Testimonials

- "Since training with Real Minds AI, our team's efficiency, confidence, and workplace culture have shifted to a whole new level. Truly a game-changer in every way!" — Easy Living
- "Authentic, patient experts who inspire safe and creative ways to use AI." — Lee Roberts
- "Tracy and Dennis provide not only an expert level of expertise AI solutions, but take the time to understand and personalise their approach." — Erin Ritchie
- "At the cutting edge of these world changing technologies but with no techno babble just real world practical application and solutions" — D E
- "These guys are amazing at teaching you how to get the best out of AI." — Wayne Conron
- "Tracy creates clarity and drives results." — Matt Porter
- "Brilliant can-do attitude and excellent delivery record." — Frank Malley
- "Asks the right questions and lands solutions that work." — Lina Pitruzzello

---

## Contact

- Website: https://realmindsai.com.au
- Tracy Anthony: hello@realmindsai.au | 0480 032 916
- Dennis Wollersheim: hello@realmindsai.au | 0480 032 916
- LinkedIn: https://www.linkedin.com/company/real-minds-ai/