🔔 Patient Inbox
0 triaged today · sorted by urgency
Margaret Doyle ● High
Out of my blood pressure tablets — dizzy & headaches for two days, can I get a repeat today?
→ GP review 8 min ago
Tom Bianchi ● Med
Could I get a referral letter for my physio follow-up?
→ Reception 40 min ago
David Nguyen ● Med
My Medicare rebate from last week's visit hasn't come through yet.
→ Billing 1 hour ago
Aisha Rahman ● Low
What are your opening hours this Saturday?
→ Auto-reply 2 hours ago
Priya Sharma ● Low
Please update my mobile number on file to 0412…
→ Records 3 hours ago
From: Margaret Doyle (DOB 14/03/1958)
via Patient Portal · Glenroy Family Medical Centre
Hi, I've completely run out of my blood pressure tablets (perindopril) and I can't get in for an appointment. For the last two days I've been getting bad headaches and feeling really dizzy when I stand up. Can someone just send a repeat script through to my pharmacy today please? Thanks, Margaret
Signals detected
💊 perindopril ⚡ dizziness ⚡ headaches (2 days) 📋 repeat script
🧠 Triage & Routing
Patient Margaret Doyle — active patient, matched 📁 practice records
Intent Repeat prescription + symptom report 💬 message
Urgency High — same-day 📝 triage rules
Route GP — same-day review (not auto-repeat) 📍 routing map
Medication Perindopril 5mg — last script 6 weeks ago 📁 records
Concern ⚠️ Dizziness + headache on an antihypertensive — possible adverse effect / uncontrolled BP. Not a routine repeat. 📝 Triage Policy §3.2
0%
Classification confidence
✉️ Suggested Action
⚠️ Escalate — do not auto-replySymptoms reported alongside medication. Hold the repeat script and book a same-day GP / nurse review before any reply is sent.
Holding reply (for staff approval)
📝 Grounded in Triage Policy §3.2 · no medical advice given