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Day: 24 June 2025

Untangling… A case study in how wisdom amplified with AI changes the business improvement game forever

    I’ve spent three decades analysing, modelling, and mapping processes; articulating requirements; and delivering solutions inside organisations of all shapes and sizes. Most of that time, solving complexity felt like untangling a giant ball of wool—slow, linear, and uncertain. This year, that metaphor finally feels obsolete. The experience of peering into the internal workings […]

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