Untangling… A case study in how wisdom amplified with AI changes the business improvement game forever
I’ve spent three decades analysing, modelling, and mapping processes; articulating requirements; and delivering solutions inside organisations of all shapes and sizes. Most of that time, solving complexity felt like untangling a giant ball of wool—slow, linear, and uncertain. This year, that metaphor finally feels obsolete.
The experience of peering into the internal workings of an organisation is a privilege and an honour, our business partners trusting us as we lift the veil to peer at their often-messy operating rhythms. We recently ran a discovery sprint with a mission-led organisation whose operating model had become crowded with legacy systems, manual workarounds, and compliance gaps. In the past, surfacing a viable starting point would have meant weeks of interviews and whiteboarding. Instead, we ran our new concise evidence-based methodology; interviewed key stakeholders; captured organisation-specific details; analysed knowledge storage; and inferred process information went straight into the Real Minds, Artificial Intelligence analysis stack.
Within two weeks, we presented back to them detailed, data-backed insights from every layer of their business. The evidence articulated how their operating methodologies had resulted in the current state. Organisations (or me, for that matter) don’t want to spend precious time and money on lengthy analysis to determine what the next best step is and still have doubt. So instead of doubt, we provided real value deliverables:
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Process and systems architecture blockages and gap analysis—categorised with impact statements that are visible, relatable, and comprehensive. Equals… how big is the problem?
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System architecture mapped from actual data relationships files bottom-up detailed integration information. Equals… how does data travel through your organisation?
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A best-of-breed business architecture framework, tuned to the client’s service and organisational model. Equals… A decision-making framework and north star!
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A sequenced delivery roadmap, structured to fix priorities and build foundations and the framework first, with alignment to their strategic objectives. Equals… Tangible map to get to desired outcome.
Whilst the speed to output high-value insights was truly impressive, the real breakthrough is the dimensional uplift. What floored us was the articulated, evidence-based analysis and the prioritised, methodology-driven roadmap that was possible. It still needed some massaging—no plan survives first contact unchanged—but the baseload, the grunt work, was insanely impressive.
This is wisdom amplified! Thirty years of on-the-ground experience still mattered, as demonstrated with a fail-fast activity where AI couldn’t replicate the subtle patterns those decades let me see. That experiment clarified exactly where GenAI accelerates the grunt work and where seasoned human judgement ensures relevance and quality. That partnership results in organisations gaining access to insights that can drive faster ROI and delivering the work aligned to strategic results in the range of 30-70%.
Picture the tangled ball of wool analogy from the short video we’ve linked. Traditional analysis tugs one thread at a time, hoping the knot loosens. Today we can X-ray the entire ball, trace every strand, and identify the threads that free the rest. The result is a plan that is comprehensive, actionable, and linked directly to data the client already owns.
Complexity isn’t going away, but pairing seasoned judgement with GenAI to cut straight to the facts in weeks, not months, is resulting in verifiable evidence-based roadmaps that align to strategy and tangible change.
Our mission at Real Minds Artificial Intelligence is to offer enterprise-quality skills to SMEs who have big ideas, values-based missions, and a desire to untangle. We have real experience, with real results that enable real organisations to find real value.
If you are part of, or know of an organisation who fits the criteria, please send on our details or drop us a line. Even better, schedule in an obligation-free chat here.