PACE Claim-Exception Resolver
Reconciles delivered shifts against claims, plan dates, and PACE rules before submission, flags likely duplicates, out-of-plan and missing-evidence exceptions, and drafts the correction note — but never adjusts a claimed amount itself.
One agent, grounded in your library, with citations on every paragraph.
Under PACE, manual transposition between the rostering tool and the portal produces avoidable C38 and M02 rejections, and a scheme payment error rate around 5% turns into hours of reactive rework and cash-flow drag. This pattern cross-checks delivered shifts against submitted claims, plan dates, budget, and the claim rules, then flags the likely defects — duplicate dates or times, services outside plan dates, missing agreement evidence, line-item mismatches — before anything is lodged. It produces an exception queue with a suggested correction and the rule cited for each flag, so staff work exceptions instead of hunting errors. It adjusts no quantity or amount; the claim stays with a person. Illustrative of a published Australian plan-manager case that lifted straight-through processing from 25% to over 70%.
Estimated build: 3–4 weeks. Most of it is template work we've already done.
Fixed scope, fixed price, fixed dates.
The cost band reflects the engagement shape, not a per-feature line item. We work on fixed scope, fixed price, fixed dates — see the services catalogue for what falls inside each band.
Considering this for your org?
The honest place to start is a bite-sized first piece — one contained change, low risk. Tell us where it hurts; we’ll play it back, scope it, and show you what’s possible.