Student Enquiry Concierge | Real Minds AI
EducationRetrieval (RAG)live

Student Enquiry Concierge

Answers routine student and parent questions — deadlines, fees, entry requirements — from your own policies and FAQs, citing the document and version, and escalating anything it can't ground to a named team.

realmindsai.com.au/theater/demos/educationadmin_student-enquiry-concierge.html · sandbox · read-only
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How it would work

One agent, grounded in your library, with citations on every paragraph.

01 · input
Member question
02 · agent
Your agent
03 · output
Cited answer or escalation
The problem it solves

Fields the same few hundred questions that swamp a small admissions or student-services team, 24/7, drawing answers only from your verified policies and handbooks and quoting the section and version on every reply. When a question falls outside the grounded library, it says so and routes the enquiry to a person with context attached, instead of guessing a deadline or fee.

TA
Tracy Anthony · Co-Founder & CEO · wrote up this design
What it would take to build

Estimated build: 3–4 weeks. Most of it is template work we've already done.

Estimated build time
3–4weeks
Diagnostic · build · soft launch · review.
Reused from template
~70%
Agent shell · retrieval · audit · deployment.
Bespoke to this skin
~30%
Policy/handbook ingest, escalation rules, web/portal embed.
stack · Claude · private RAG · web widget
What it would cost for your org

Fixed scope, fixed price, fixed dates.

The cost band reflects the engagement shape, not a per-feature line item. We work on fixed scope, fixed price, fixed dates — see the services catalogue for what falls inside each band.

Engagement band
A bite-sized first piece → pilot build → embedded support. Start small, scale on proof — most builds land in the pilot band.

Considering this for your org?

The honest place to start is a bite-sized first piece — one contained change, low risk. Tell us where it hurts; we’ll play it back, scope it, and show you what’s possible.

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