Student Query Concierge | Real Minds AI
EducationRetrieval (RAG)live

Student Query Concierge

Answers routine student questions on deadlines, enrolment, fees and policy from your own handbook 24/7 — quoting the section and date, and escalating to a person when the answer isn't there.

realmindsai.com.au/theater/demos/highered_student-query-concierge.html · sandbox · read-only
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How it would work

One agent, grounded in your library, with citations on every paragraph.

01 · input
Member question
02 · agent
Your agent
03 · output
Cited answer or escalation
The problem it solves

A natural-language assistant over the institution's own handbook, policies and enrolment guides, kept inside the tenancy. It answers the deadline, enrolment, fee and policy questions that flood the desk at peak — quoting the section heading and its date — and routes anything outside the approved documents, or genuinely complex, to a human with the conversation context attached. Built for the intake flood where most inbound questions are repetitive and predictable.

TA
Tracy Anthony · Co-Founder & CEO · wrote up this design
What it would take to build

Estimated build: 3 weeks. Most of it is template work we've already done.

Estimated build time
3weeks
Diagnostic · build · soft launch · review.
Reused from template
~70%
Agent shell · retrieval · audit · deployment.
Bespoke to this skin
~30%
Handbook ingest, citation formatting, escalation routing.
stack · Claude · private RAG · Teams/web
What it would cost for your org

Fixed scope, fixed price, fixed dates.

The cost band reflects the engagement shape, not a per-feature line item. We work on fixed scope, fixed price, fixed dates — see the services catalogue for what falls inside each band.

Engagement band
A bite-sized first piece → pilot build → embedded support. Start small, scale on proof — most builds land in the pilot band.

Considering this for your org?

The honest place to start is a bite-sized first piece — one contained change, low risk. Tell us where it hurts; we’ll play it back, scope it, and show you what’s possible.

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