Missed-Call Rescue & Booking Agent
Answers or texts back missed service calls in seconds, captures the vehicle and issue, offers real open slots, and writes the booking into the scheduler — routing anything ambiguous to an advisor instead of confirming on its own.
One agent, grounded in your library, with citations on every paragraph.
Roughly one in four inbound service calls hits voicemail when advisors are juggling the lane during a compressed morning window with no after-hours cover. The mechanism the brief describes is the same everywhere: a missed call is usually a missed repair order, because the caller just rings the workshop down the road and books there.
This pattern answers or texts back the missed caller within seconds, captures the vehicle and the described issue, offers genuine open slots, and writes the booking into the scheduler — with anything unclear (an urgent safety concern, an unknown vehicle, a warranty question) routed to an advisor to handle. Nothing confirms a booking on its own.
Estimated build: 3–4 weeks. Most of it is template work we've already done.
Fixed scope, fixed price, fixed dates.
The cost band reflects the engagement shape, not a per-feature line item. We work on fixed scope, fixed price, fixed dates — see the services catalogue for what falls inside each band.
Considering this for your org?
The honest place to start is a bite-sized first piece — one contained change, low risk. Tell us where it hurts; we’ll play it back, scope it, and show you what’s possible.