Retrieval (RAG).
One pattern, many skins.

Answers a technician or advisor's question from your own repair manuals, SOPs and right-to-repair data, with a citation for every answer — and says so when the answer isn't in the library rather than guessing.

Answers spec, allergen, and COA questions from your approved documents only, quoting the source document and section on every line — and refusing to answer when the approved pack is incomplete, so customer service and sales stop waiting on one experienced person.

Answers routine student and parent questions — deadlines, fees, entry requirements — from your own policies and FAQs, citing the document and version, and escalating anything it can't ground to a named team.

Answers routine student questions on deadlines, enrolment, fees and policy from your own handbook 24/7 — quoting the section and date, and escalating to a person when the answer isn't there.

Answers shop-floor SOP, machine-setup and troubleshooting questions from your own approved manuals, work instructions and fault history — citing the source document and section on every step, and refusing when the documents don't cover it, so new starters stop queueing for the one veteran fitter.

Ask a question and get the answer straight from the firm's own specs, head contract, ITPs, and standards — with the source passage, a link, and a confidence flag — instead of interrupting whoever last touched the file.

Answers staff leave, pay and policy questions from your own handbook, enterprise agreement and awards — quotes the clause it relied on, and routes anything not in the documents to a person.

Ask "what is our position on this, and who can sign it off?" and get a plain-language answer cited to the exact delegation clause and prior decision — so the knowledge that walks out when a long-serving officer leaves stays on the record.

A fee-earner asks a question in plain language and gets the answer from your own precedents, advice, policies and matter files — with the exact document, version and clause quoted, and an honest "not on file" when it isn't there.

Answers a carer's policy or procedure question at the point of care from your own approved library — quoting the section, naming the document and version, and saying so when the answer isn't there.

Staff ask about an SOP, a payer rule, a consent requirement or a care protocol and get a short answer that quotes the exact section it came from — and says "not in your documents" instead of guessing.

Answer staff "what does our policy say?" questions from your approved document library — with the clause cited, and a refusal when the answer isn't there.